Please email tdc@cb.k.u-tokyo.ac.jp if you have any inquiry.
In case of troubles, please describe the (1) situation, (2) operating system and its version, and send (3) a log file (see below).
Windows:
From the folder TogoDocClient.exe exists, please move to "workspace" and then to ".metadata". You will see a file named ".log".
Please copy it to Desktop (or elsewhere) and rename it to "log.txt" or other names and send it.
Mac OS X:
The log file is at:
TogoDocClient.app/Contents/MacOS/workspace/.metadata/.log
If you can handle hidden files (those whose filenames start with "."), please send the log file only. Otherwise, please follow the steps below.
1. Open TogoDocClient folder with Finder, do "Ctrl + Click" on TogoDocClient.app, and select "Show Package Contents".
2. Content of the package will be displayed. Move to "Contents" and then to "MacOS".
3. Do "Ctrl + Click" on folder "workspace" and select "Compress "workspace""
4. File "workspace.zip" will be created. Move it to Desktop (or elsewhere outside of the package).
5. Please send workspace.zip as an attached file. In case its file size is over 10MB, please inform us before you send it.
(For reference: how to send the log file only)
1. Launch "Terminal.app" (in the Utilities folder in the Applications folder).
2. Input the commands below to show hidden files (the second command will restart Finder).
defaults write com.apple.finder AppleShowAllFiles TRUE [Enter]
killall Finder [Enter]
3. Open TogoDocClient folder with Finder, do "Ctrl + Click" on TogoDocClient.app, and select "Show Package Contents".
4. Move to "Contents", "MacOS", "workspace", and ".metadata". You will see ".log", so please copy it to Desktop (or elsewhere outside of the package) and rename it to "log.txt" or other names.
5. Please send this file.
6. Launch Terminal.app again.
7. Input the commands below to hide hidden files (the second command will restart Finder).
defaults write com.apple.finder AppleShowAllFiles FALSE [Enter]
killall Finder [Enter]